Unit in the University of Technology adopted the statute cooperation
among all the Citizens, Universities presidency, scientific departments,
centers and offices in order to accomplish the files and to overcome the
hindrances that may face the Citizen during his trailing.
duties of Citizens’ Affairs Unit are as follow:
1-Recive and listen to Citizens complaints and direct them to the right
2-Take all the requests that addressed to the President of University.
Then, present these requests to him to know his opinion.
3-Direct supervision at the Organization of the interviews of the
President of University.
4- Inserting the requests of Citizens according to electronic system to
accelerate the response
5- Contact the Citizens about the procedure of his or her request and
complaint by Phone , Email or Review.
6- Addressing the Scientific Departments , Administrative section and
centers concerning the request of the citizens to announce their
7- Receipt the requests of the Citizens by Phone or Email of Citizens
Affairs Unit and forwarded these requests to the relevant Authorities
8- Consider the suggestions of Citizens that concerned with the
performance of University of Technology.
The objectives of Citizens Affairs Unit
1- Citizens Affairs Unit considered as the preface of the President of
2- Provide better services to all Citizens.
3- Direct and continuous contact with all relevant Authorities
4- This unit reflects civilized phenomenon in modern societies.
of presenting requests
1-Writing the request clearly considering the identification of subject
2- writing the full name , Address of sender , Phone number , Email ,
office , Work place and scientific departments in order to reply . the
request will be neglected if the information that mentioned above does
3- Do not add the attachment to the request (send the attachment by
contact us by Email
location of the university